Product support for Casinos and Casino Integrators

We design and develop our own software

Our customer care and technical support is also here, not offshore. When you call, we answer the phone. With expertise in systems design and H.264 hardware compression, we know how to build — and support — a video management system without compromise.

All Airship products come with:

A full year of free software upgrades

A three-year hardware warranty with on-site service and parts replacement —3 years of warranty coverage includes on-site defective parts replacement during the first year. We contract with the best to deliver on-site support to EVERY zip code in the continental U.S.* Through its industry-beating warranty, Airship helps resellers:

• Compete! We offer end-user phone support, phone tech diagnostics and assistance, service provider dispatch and delivery of replacement components
  
  
• Expand sales territory by offering top-quality service to customers in a larger geographical area (we contract with a highly-rated provider with a network of over 4000 professionals operating under non-compete agreements).
  
  
• Support issues that fall outside your area of expertise
  
  
• Control costs
  
  
• Expand customer satisfaction
  
  Read the 3-Year DVR Warranty Agreement

A painless 30-day money-back guarantee — We demand your satisfaction: All Airship products come with a painless 30-day money-back guarantee. If you find that our products do not meet your needs for any reason, simply contact us for an RMA and we'll arrange for the return. We even cover all of the shipping charges! Read the Moneyback Guarantee

Call us with any support issues you are having: 1.877.462.4250 Monday through Friday, 9 AM to 5 PM Pacific Time. Or, e-mail us at support@airshipdvr.com